Privacy Policy — How Jillihot Protects Your Data

01 Who We Are

Jillihot is an online gaming platform operating at jillihot.net. For the purposes of this Privacy Policy, jillihot is the data controller — meaning we are responsible for deciding how and why your personal data is processed.

If you have any questions about how jillihot handles your data, you can contact us directly at [email protected]. We will respond to all privacy-related enquiries within a reasonable timeframe.

02 Data We Collect

Jillihot collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and from third-party services involved in payment processing and identity verification.

The categories of data jillihot may collect include:

Jillihot does not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.

03 How We Use Your Data

Jillihot uses the data it collects for specific, legitimate purposes. We do not use your data for anything beyond what is described here without your explicit consent.

• Account management: To create, maintain, and secure your jillihot account, including verifying your identity and age.
• Payment processing: To process deposits and withdrawals via bKash and Nagad, and to detect and prevent fraudulent transactions.
• Platform operation: To deliver the games and services you use on jillihot, including saving your preferences and game history.
• Customer support: To respond to your enquiries, resolve disputes, and improve the quality of jillihot's support service.
• Legal compliance: To meet jillihot's obligations under applicable laws, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• Security and fraud prevention: To monitor for suspicious activity, protect player accounts, and maintain the integrity of the jillihot platform.
• Platform improvement: To analyse usage patterns and improve jillihot's features, performance, and user experience.
• Responsible gaming: To monitor gaming behaviour and provide tools that help players stay in control of their activity on jillihot.

04 Legal Basis for Processing

Jillihot processes your personal data on the following legal grounds:

• Contract performance: Processing is necessary to provide the jillihot service you have signed up for, including account management and payment processing.
• Legal obligation: Jillihot is required by law to collect and retain certain data, including identity verification records and transaction logs.
• Legitimate interests: Jillihot has a legitimate interest in preventing fraud, maintaining platform security, and improving its services — provided these interests do not override your rights.
• Consent: Where jillihot relies on your consent to process data — such as for optional marketing communications — you have the right to withdraw that consent at any time by contacting support.

05 Data Sharing

Jillihot does not sell your personal data to third parties. We only share your data with trusted partners where it is strictly necessary to operate the platform or comply with legal requirements.

The third parties jillihot may share your data with include:

• Payment providers: bKash and Nagad receive the financial data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Identity verification services: When KYC verification is required, jillihot may share your identity documents with a third-party verification provider to confirm your identity and age.
• IT and hosting providers: Jillihot uses secure third-party infrastructure to host the platform. These providers access data only as needed to maintain the service.
• Regulatory and legal authorities: Jillihot may be required to disclose your data to law enforcement, regulators, or courts where required by applicable law.
• Fraud prevention services: Jillihot may share data with fraud detection partners to protect the platform and its players from financial crime.

06 Cookies

Jillihot uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. A cookie is a small text file stored on your device when you visit jillihot.

The types of cookies jillihot uses:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. You cannot opt out of essential cookies.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience on jillihot.
• Analytics cookies: Help jillihot understand how players navigate the platform so we can identify areas for improvement. Data collected is aggregated and anonymised where possible.
• Security cookies: Used to detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of jillihot. For more information on managing cookies, refer to your browser's help documentation.

07 Data Retention

Jillihot retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. Specific retention periods include:

• Account and identity data: Retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
• Transaction records: Retained for a minimum of five years in line with financial record-keeping requirements.
• Support communications: Retained for up to three years after the last interaction to assist with dispute resolution.
• Technical and usage data: Typically retained for up to 24 months, after which it is anonymised or deleted.

When data is no longer required, jillihot securely deletes or anonymises it so that it can no longer be linked to you as an individual.

08 Data Security

Jillihot takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

• All data transmitted between your device and jillihot is encrypted using industry-standard TLS (Transport Layer Security).
• Access to personal data within jillihot is restricted to staff who need it to perform their job functions.
• Jillihot conducts regular security reviews and vulnerability assessments of its platform infrastructure.
• Payment data is handled by PCI-DSS compliant payment providers. Jillihot does not store full payment credentials on its own servers.
• In the event of a data breach that poses a risk to your rights, jillihot will notify affected players and relevant authorities as required by law.

09 Your Rights

As a jillihot player, you have rights over your personal data. Jillihot is committed to honouring these rights promptly and transparently. You can exercise any of the following rights by contacting support at [email protected]:

Jillihot will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 60 days, and we will notify you if that is the case. We may need to verify your identity before processing a request.

10 Minors

Jillihot is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If jillihot discovers that a minor has registered an account, the account will be closed immediately and all associated data deleted, except where retention is required by law.

If you believe a minor has registered on jillihot, please contact us immediately at [email protected] so we can investigate and take appropriate action.

11 Policy Changes

Jillihot may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that materially affect how jillihot uses your data, we will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of jillihot after a policy update constitutes your acceptance of the revised Privacy Policy.

12 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how jillihot handles your personal data, please get in touch with our support team:

For questions about responsible gaming tools and self-exclusion, visit jillihot's Responsible Gaming page. For the full rules governing your use of the platform, see the Terms and Conditions.